It’s pretty typical of retiring CEOs, lame duck presidents, and people approaching their twilight years to think about their legacy — whom and what they’ve influenced, what will be remembered and passed down. I don’t know if I’m unusual in this, but I think about my legacy a lot, and I’m only at mid-career (I…
Month: August 2016
Has HR Become Cool?
Who would have ever thought that HR would be as celebrated as it is today? Over the past year or so, at least 6 HBR (Harvard Business Review) title articles were about People/HR, from “It’s Time to Blow Up HR”, to “What Makes a Great Leader?”, to “You Can’t Fix Culture”, “Diversity”, “Managing the…
What Employee Engagement Looks Like
Last year, a small team of volunteers from Venmo went to the Rockaways to help rebuild a home devastated by Hurricane Sandy. We all traveled from Manhattan or Brooklyn to be at the site by 9 AM on a beautiful fall Saturday, suited up to spend the day sanding walls, painting the deck, and replacing…
Being a PM When Your Product is People
Despite 10+ years in the field of HR, I still think of myself first as a problem-solver, and then an HR professional. It’s not because I am in denial, but that’s how I approach everything I encounter and do at work. Everything is seen as a problem or an opportunity, and while most of the…
Why, or Why Not?
When making business proposals, it’s common practice to explain the purpose — the “why” — of doing something. Makes sense that there should be a clear rationale for doing something different than what’s been done. As a rational person, I tend to ask “why?” whenever one of my team members proposes an idea. “What will…
What Does a ‘High Performing’ Company Look Like?
Every business leader says that they strive to create a ‘high-performing’ company culture, but logic suggests that not all companies can be truly high-performing organizations. In fact, most companies are just average, and there are a lot that are below average. It’s like illusory superiority, the cognitive bias whereby people overestimate their own qualities and…
We’re Focusing On the Wrong Thing When We Talk About Improving Performance Management
Performance management is the corporate world’s punching bag du jour. Deloitte, Accenture, Adobe, even good ol’ GE, are proclaiming death to performance reviews. But, hey… not so fast! It’s like that seemingly nonsensical expression: “The King is dead! Long live the King!” Because — make no mistake — performance reviews are continuing to live on,…
Being a Poseur
When I was in high school, being called a ‘poseur’ was the worst possible insult. At least, I thought so. A poseur is someone who adopts the external trappings of a subculture (like New Wave) but doesn’t actually buy into the underlying philosophy and attitude. It’s the incarnation of inauthenticity and superficiality; there is no…
Climbing Down the Ladder of Inference
Through the course of evolution, human beings have acquired the ability to recognize patterns and make inferences as shortcuts to sensing danger, finding food, and interacting with one another. Taking in information is not just about observing facts and data; our brains instinctively process these inputs into insights that matter to us and help us…
Being Busy ⇏ Working on Things That Matter
I have encountered many successful professionals who — in the throes of juggling multiple priorities and working long hours — mistake being busy with working on the right things. It’s really hard to tell the difference, when everyone is asking things of you and you are barely getting stuff out before the next onslaught of…
Selecting Your Next Job, Part 2
In terms of the criteria that really matter to me in selecting a job, they are roughly below: People and relationships Is the manager someone I feel a strong affinity, chemistry to? Is s/he someone I feel comfortable being myself with (including raising ‘dumb ideas’)? Are my colleagues those I would happily sacrifice my…
Selecting Your Next Job
I cannot claim to be excellent at picking great jobs for myself; in fact, my track record is pretty poor. With the benefit of 20/20 hindsight and from my mid-career perch, I’d say that I’ve made the right choice 4 out of the 7 full-time jobs I’ve held since college. Of course, it’s hard to…